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Our services

Do you want to increase your sales and maximise your profits?  Of course you do!  And we can provide a huge variety of service to help you do just that.

Business management
The bigger the business, the more time you will spend updating spreadsheets and planning further growth.  We can help you make sure your business stays on track and in touch with its aims.  If you need a fresh pair of eyes to look at your business and its competition then get in touch.  We can help you identify the way forward and spot any potential pitfalls so your business is as good as it can possibly be. Our services include:

  • Competitor reports
  • Crisis management
  • Strategic management
  • Business development

Customer care
All your business planning should focus on your customers.  We have years of experience in customer care and can give you insight into your customers’ needs and show you how to develop your business to meet those needs.  Our services include:

  • Mystery customer reports
  • Pre-grading reports
  • Customer perspective advice

Looking after your employees
Employees - if they are good - are worth their weight in gold to the business when they are committed, motivated and efficient.  But what happens when you are not there? Are your staff as conscientious as you would want them to be? What experience do your customers receive? Is it as good as you yourself would give them?  We can visit your premises anonymously to find out how you can improve the performance of your staff.  Our services include:

  • Staff selection and retention
  • Initial and ongoing training packages

Product management
We can advise you on how to make the most of the business you already have.  We can improve your efficiency by helping you choose which products to buy and showing you how to maximise your profit on them.  Our services include:

  • Product knowledge
  • Upselling
  • Menu planning
  • Purchasing advice
  • Stock control
  • Cellar management

Premises advice
The way your premises are set up can make a huge difference to the efficiency of your business.  We have years of experience in setting up bars and kitchens for different purposes and can help you make sure you comply with all the relevant health and safety legislation.  We can also help right from the outset by advising you on which premises to buy and which to avoid.  Our services include:

  • Health and safety risk assessments
  • Prior to purchase advice
  • Holding premises
  • Kitchen design
  • Bar design

Communicating with customers and suppliers
Our specialists have years of expertise in communicating with potential customers, suppliers and the media.  Perhaps you would like some free coverage in the local paper or you want to put on a promotional event.  Maybe you need a company logo or a website.  If so, we can help.  Our services include:

  • Events and marketing
  • Media communications
  • Public relations
  • Promotional literature
  • Web design
  • E - marketing
  • Graphic design packages
  • Corporate identity
  • Stationery production

Whether you are just starting out and need general advice or you are an expanding business and would like us to work on a specific project, we can help you increase your sales and maximise your profit.  Contact us on 0800 783 0741 for an informal, confidential chat or visit the contact us page..

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